Position: Pharmacy Technician

Location: 182 E 2nd Ave, Williamson, WV 25661
Reports To: Pharmacist in Charge

Position Summary

The Pharmacy Technician supports the Pharmacist in Charge in maintaining efficient pharmacy operations, ensuring exceptional patient service, and upholding strict compliance with all state and federal regulations. This role requires adherence to all rules governing pharmacy technicians as defined by the West Virginia Board of Pharmacy.

Essential Responsibilities

Pharmacy Operations & Systems

• Utilize the pharmacy computer system, including processing refills, reviewing patient profiles, managing workflow, inventory functions, and generating refill reports.
• Maintain accurate and secure filing of prescription hard copies.
• Demonstrate proper use, cleaning, and maintenance of pill counting machines.
• Understand and apply the pharmacy’s “Promise Time” workflow process.
• Restock medication vials and pharmacy supplies as part of daily operations.
• Assist with medication sign-out procedures.

Customer Service & Communication

• Perform register transactions accurately, including cash, check, charge accounts, and account balance inquiries.
• Efficiently use the pharmacy’s phone system and office equipment.
• Assist patients with auto-refill systems and online refill requests.
• Gather appropriate information to properly complete patient intake forms.

Knowledge & Compliance

• Maintain strong understanding of HIPAA guidelines and uphold patient confidentiality at all times.
• Demonstrate basic knowledge of commonly used medical abbreviations.
• Understand brand vs. generic medications and available DME products.
• Follow all regulatory guidelines relevant to pharmacy technician responsibilities.

Other Duties

• Complete tasks and projects as assigned by pharmacy leadership or management.

Qualifications

Required:

• High school diploma or GED
• Ability to complete an approved Pharmacy Technician training program
• Strong attention to detail and ability to work in a fast-paced environment
• Excellent communication and customer service skills
• Commitment to maintaining confidentiality and regulatory compliance

Preferred:

• Experience working with eClinical
• Experience working with Pioneer Rx
• Previous retail or clinical pharmacy experience
• Experience handling medical or insurance-related documentation

Work Schedule

• Full-time position
• Schedule may include some evenings or weekends as needed

How to Apply

Interested candidates may submit their resume and contact information to our Human Resources Manager Angela Marcum at amarcum@williamsonhealthwellness.com

POSITION TITLE: School-Based Counselor

REPORTS TO:  Behavioral Health Director/Assistant Director

POSITION SUMMARY: This position is responsible for serving as an integral part of a school-based clinical team with core responsibilities consisting of providing counseling services (individual and telehealth), performing intake screenings and assessments, and creating service plans with school-aged children and adults. The person in this position will assist patients in overcoming barriers in daily life, encourage making positive life changes, and provide tools for a healthier lifestyle by utilizing best practice therapeutic techniques in their service delivery.

MAJOR DUTIES AND RESPONSIBILITIES:

• Perform screenings and assessments of new patients to determine medical necessity for treatment and complete case management assessments upon intake.
• Develop individualized treatment/service plans based on assessments, client histories, and best practice interventions
• Regularly review and modify plans as needed in collaboration with patients and interdisciplinary staff.
• Provide individual, group, and telehealth counseling services to support patients in overcoming dependencies, life adjustments, and mental health challenges.
• Deliver case management and supportive services aligned with patient needs and service plans; advocate for clients in crisis situations, including referrals for crisis stabilization, detox services, and other community resources.
• Maintain accurate and timely documentation of services, treatment progress, and outcomes in accordance with agency policies and procedures.
• Coordinate care and collaborate closely with other professionals, including behavioral health providers, nurses, medical staff, courts, probation officers, and community partners.
• Facilitate discharge planning and develop aftercare and follow-up services for patients transitioning out of treatment.
• Participate in regular interdisciplinary team meetings and meet with the supervisor for case review, documentation oversight, and professional development.
• Attend trainings to enhance clinical skills, maintain knowledge of current treatment practices, and contribute to agency standards.
• Engage with clients’ family members, as appropriate, to provide support, education, and progress updates.
• Perform additional responsibilities and duties as assigned by management.

ESSENTIAL KNOWLEDGE AND ABILITIES:

Knowledge:

Working knowledge of the nature of related treatment modalities, best practice interventions, and techniques; of different types of assessments and their uses in inpatient treatment.

Abilities:

Must demonstrate the ability to utilize appropriate assessment tools to interview and assess clients, observe, record, and report on an individual’s functioning; identify community resources and services for patients and coordinate the provision of services; establish effective working relationships with internal staff and relevant community organizations; interact positively with patients and their families, work as a team member, communicate effectively, verbally and in writing, to maintain confidentiality, and work independently under general supervision.

Qualifications:

• Must possess a relevant education (Master’s degree in social work, counseling, or psychology)
• Licensure preferred (or working towards licensure).
• One-year mental health work experience preferred.

The Williamson Health and Wellness Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or status as a protected veteran. Persons with disabilities, veterans, women and minorities are encouraged to apply.

Position:  

Dental Director/Lead Dentist 

Status:  Full-Time 

Qualifications 

A full time position responsible for administering, maintaining and expanding a program of primary (and in selected instances, secondary care) and preventive dental care in a community health center setting. The Dental Director supervises the dental staff of the community health center and represents the dental staff to the Chief Executive Officer. The Dental Director also provides dental advice and counsel to the Chief Executive Officer and the Williamson Health and Wellness (WHWC) Board of Directors.   

Responsibilities 

• Examines individuals requesting care, diagnoses their dental/oral conditions, prescribes and carries out, or directs others in carrying out, appropriate dental/oral treatment, or refers individuals for specialty consultation or treatment in conformance with approved clinical protocols and guidelines.  

• Records patient-dentist transactions as they occur in the patient’s dental record so that the dental record accurately and completely reflects the nature of the contact, the condition of the patient and the care or treatment provided. In addition, the Dental Director shall complete referrals, data collections instruments and other records or paper works as shall be required from time to time by the clinic.  

• Educates individuals in the nature of oral health related conditions and in the general promotion of oral health related disease prevention.  

• Serves on the dental staff and other center committees as assigned. Serves as Chair of the Dental Department’s Quality Improvement committee and Peer Review Committee.  

• Prepares and submits monthly written reports on Dental Department issues, concerns, program status, initiatives, and progress to the Chief Executive Officer and the Board of Directors. Prepares specific reports as requested by WHWC’s Chief Executive Officer. 

• Assists in the provision of continuing education, on-the-job training, and the orientation of community health center staff as requested. 

• Designs, develops, and implements appropriate Dental Department policies, protocols and procedures which are in compliance with the most current accepted professional standards. 

• Assists in the provision of technical assistance and health education to the community as requested.  

• Assists in the preparation of an operating budget for the Dental Department and in conjunction with the Chief Financial Officer and the oversees compliance with the Dental Department’s budget. In addition, the Dental Director shall prepare special grant and project budgets as required to meet the goals of the clinic. 

• Participates in short and long term program planning for the Dental Department and the agency, including development of goals and objectives.  

• Provides consultation to the Chief Executive Officer and the Board of Directors regarding dental and oral health issues. 

• Travels when necessary to fulfill the clinic’s needs and attends meetings as necessary to represent the clinic and/or the Dental Department. 

• Participates in the preparation of grant applications for the clinic and assumes primary responsibility for developing and implementing the clinics dental health care plan.  

• Assists in the coordination and integration of the clinic’s dental programs and services with other corporate programs and services for the welfare of the clinic’s patients.  

• Performs periodic evaluations of all Dental Department professional providers as directed by the policy of the clinic. 

• Supervises, advises, counsels and disciplines all Dental Department professional providers in conjunction with the Chief Executive Officer of the clinic and approves leave status for Dental Department professional providers and ancillary staff.  

• Responsible for personal as well as Departmental full compliance with all applicable federal, state, local and center rules, regulations, protocols and procedures governing the practice of dentistry and the clinical provision of dental care as well as those relating to, but not limited to, personnel issues, work place safety, public health and confidentiality.  

• Participates in recruitment/retention activities of the clinic as necessary.  

• As directed by the Chief Executive Officer, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.  

Education and Training 

• Graduation from an accredited dental school. 

• Completion of an accredited general practice residency program is preferred.  

• Unrestricted license to practice dentistry in the State of West Virginia. 

• Knowledge of public health principles and practices preferred.  

• Administrative, management, PI, and budget development experience preferred.  

• Excellent interpersonal and written communication skills required.  

• Ability to maintain appropriate clinical privileges required.  

• FTCA coverage or private professional malpractice insurance obtainable  

Status:         Full-Time

qualifications

 The person in this position is part of the team concept in the Williamson Health and Wellness Center’s (WHWC) health delivery system, which is devoted to the delivery of primary care in an ambulatory setting with emphasis on prevention and health maintenance. Assist the Provider and the clinical staff in performing their duties and carrying on the necessary functions required in accordance with established policies and procedures.

Essential Functions:

• Prepare the patient for examination.
• Note brief history or the reason for the visit in the patient’s chart.
• Take and record height, weight, and blood pressure, pulse rate, respiration, temperature.
• Assist the clinical staff in completing examinations and procedures as instructed.
• Completely fill out lab slips and other forms, when necessary.
• Administer medications and injections as ordered.
• Follow universal precautions to protect self and patients.
• Assist the medical staff in patient education.
• Stock exam rooms with supplies.
• Environmental and infection control cleaning duties for all patient care areas according to state and federal guidelines.
• Complete MA/LPN Performance Criteria training sheet.
• Perform CLIA Waived Testing
• Under the direction of the nurse or provider in charge, takes responsibility for medical supplies and cleaning of the medical instruments and equipment.
• Obtain laboratory samples and complete paperwork as ordered by the provider.
• Any other duties or responsibilities the clinical staff may assign from time to time and when the need arises.
• Referrals and Medication precertification’s when needed.

Desired Qualifications

• Must have successfully completed and graduated from an LPN program
• Must have current State of WV LPN License.
• Must have thorough education or training in the basics of medical terminology.
• Must have a High school diploma or equivalent.
• Prior experience as a medical assistant/LPN is helpful.
• Ability to work with clinical staff and handle pressure from more than one provider.
• Commitment to the concepts of preventive health care programs and team approach to health care delivery.
• Ability to learn about patients and their problems.
• Phlebotomy drawing certificate may be required.
• Must have a current CPR Certificate.
• Must have updated vaccinations or titers.

Qualifications:

The person in this position is part of the team concept in the Williamson Health and Wellness Center’s (WHWC) health delivery system, which is devoted to the delivery of primary care in an ambulatory setting with emphasis on prevention and health maintenance. Assist the R.N., L.P.N., and the clinical staff in performing their duties and carrying on the necessary functions required in accordance with established policies and procedures.

Essential Functions:

• Prepare patient for examination.
• Note brief history or the reason for visit in the patient’s chart.
• Take and record height, weight, blood pressure, pulse rate, respiration, and temperature.
• Assist the clinical staff in completing examinations and procedures as instructed.
• Take the health history of pre-natal and family planning patients.
• Completely fill out lab slips and other forms, when necessary.
• Administer medications and injections as ordered.
• Follow universal precautions to protect self and patients.
• Assist the medical staff in patient education and family planning counseling.
• Stock exam rooms with supplies.
• Environmental and infection control cleaning duties for all patient care areas according to state and federal guidelines.
• Complete MA Performance Criteria training sheet.
• Perform CLIA Waived Testing
• Interpret for the clinical staff when necessary, “Spanish/English”.
• Under the direction of the nurse or provider in charge, takes responsibility for medical supplies and cleaning of the medical instruments and equipment.
• Provide HIV/Antibody counseling in accordance with established protocols and in compliance with State and Federal requirements.
• Obtain laboratory samples and complete paperwork as ordered by the provider.
• Any other duties or responsibilities the clinical staff may assign from time to time and when the need arises.

Desired Qualifications:

• Must have successfully completed and graduated from a medical assistant program.
• Must have thorough education or training in the basics of medical terminology.
• Must have a High school diploma or equivalent.
• Bilingual in English/Spanish may be required.
• Prior experience as a medical assistant is helpful.
• Ability to work with clinical staff and handle pressure from more than one provider.
• Commitment to the concepts of preventive health care programs and a team approach to health care delivery.
• Ability to learn about patients and their problems.
• Must have current CPR Certification.

Working Conditions

There may be exposure to airborne and blood-borne pathogens and hazardous materials. This position is not eligible to be a telecommute position.

Position Summary

The Medical Receptionist is responsible for greeting and registering patients in a professional and timely manner. The receptionist is responsible for responsible and efficient use of electronic medical records in the clinic setting. The receptionist ensures that accurate demographic and insurance information is collected, creates patient charts/accounts, and collects and applies patient payments, all in accordance with accepted clinic procedures.

Duties and Responsibilities

• Communicates with patients in a welcoming, courteous, and professional manner
• Schedules patients in accordance with established provider schedules and clinic protocols
• Records no‐shows and cancellations in the system and inpatient records, and routes patient messages to appropriate clinical staff
• Obtains and/or verifies that current demographic information is accurate and up to date within the system
• Obtains and/or verifies insurance status and updates information in the system as needed
• Verifies insurance eligibility in accordance with established clinic procedures
• Routes phone calls to the appropriate party or takes complete, accurate messages
• Maintains strict patient confidentiality. Complies with OSHA regulations as well as all clinic safety standards
• Advises patients of clinic policies regarding scheduling, payments, no‐shows, etc. and answers questions as appropriate, advises patients to bring in necessary financial and/or insurance documentation as indicated
• Checks patients in and out, collects patient payments. Creates accounts for new patients
• Assists with filing, copying, faxing, and other clerical duties when time is available and at the direction of the supervisor
• Assists in maintaining the waiting room in a clean and orderly manner
• Participates in staff meetings, training sessions, and other meetings as directed
• Prints and copies Medical Records as requested by patients, insurance agencies, attorneys, etc.
• Other duties as assigned

Minimum Qualifications

• High school diploma or equivalency
• Experience with standard equipment including computers, copier, fax, multi‐line telephone, printers, etc.
• Strong math skills and ability to manage multiple tasks
• Excellent customer service skills and ability to effectively and respectfully handle dissatisfied patients
• Ability to work independently and to use good judgment
• Ability to work effectively and harmoniously with co‐workers and function as a team member

Preferred Qualifications

• Associates degree in a related field
• Experience in a medical office setting
• Experience working with low‐income populations
• Knowledge of Microsoft Office software products
• Medical terminology